At Online Golf, we want you to be able to shop with confidence. You may return unused products in their original packaging and with the labels still attached within 30 days of receipt for a full refund.
Unfortunately, we are unable to accept the following goods for returns or refunds, unless they are deemed to be faulty
Pre-owned, ex-demo or ex-display goods are not sold as new goods and are purchased on a "bought as seen" basis. If an item is delivered faulty or becomes faulty through normal use then the following action needs to be taken.
For items that become faulty within the first 30 days of normal use. Please contact our aftersales on the form below. Our aftersales team will be in touch to help assist you with your enquiry.
Online Golf is an authorised stockist of all major brands in golf. This means that our warranties have the full manufacturer backing for your complete peace of mind. All new product lines are fully tested by our purchasing team for quality and performance.
Please complete the form below. Our aftersales team will then contact you to discuss your faulty product. If the product is faulty and within warranty we will contact the relevant manufacturer who will inspect the item and then, at their discretion, repair, replace or offer a like for like replacement, issue a voucher or they may, in certain cases, return the faulty item if they feel there is no manufacturing fault at blame.
In some cases where the manufacturer feels there is no manufacturing fault, they may offer to repair the faulty item at your cost. If you accept the offer you will be required to pay for the repair before we instruct the manufacturer to proceed.
For more information about our returns policy please click here
Please complete the form below, or click here to select another option.